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Help Center

1. Order Guide 🛒

  1. Copy Product Link: Tap “Share” → “Copy Link”.
  2. Paste & Order: Paste link on cnshopper.com and click “Order”.
  3. Select Specs & Qty: Choose color/size/qty, fees auto-calculated.
  4. Confirm & Pay: Check details, pick payment, and pay.

2. Shipping & Tracking 📦

  1. Inspection: We photo-inspect & consolidate your items.
  2. International Shipping: Multiple carriers, fast routes recommended.
  3. Real-Time Tracking: My Orders → Track, view status anytime.

3. After-Sales & Returns 🔄

  1. Request Service: Click “After-Sales” in order, describe issue, upload pics.
  2. Support Review: Response within 24H with a solution.
  3. Return to Warehouse: Ship back per instructions, refund/exchange after confirmation.

4. FAQ ❓

  • Q: How to merge packages? A: My Warehouse → select → Merge.
  • Q: Delivery time? A: Typically 7–15 business days.
  • Q: Payment failed? A: Try another browser/payment; contact [email protected] if issues persist.