Warehousing & After-Sales

📦 Warehouse & After-Sales Policy | Authentic Sourcing + Strict Quality Checks = Worry-Free Cross-Border Shopping

At CNshopper, we’re not just about buying products for you — we deliver a full-service cross-border shopping experience with trusted sourcing, smart warehousing, and solid after-sales support for global shoppers like you.

🏢 Warehousing Services: Smarter, Faster, Better

Service	Details
🏭 Warehouse Cities	Dual warehouses in Chengdu & Guangzhou with intelligent scheduling
⏳ Free Storage	90 days of free storage; ¥1/package/day after that
📦 Combined Shipping	Merge packages or split shipping as needed to save on international fees
🔍 Inbound Inspection	Each parcel photographed upon arrival; alerts if damaged or incorrect
📸 Extra Services	HD photos / video inspection available upon request (ideal for high-value items)
🚫 Restricted Check	Auto-scan for restricted items (liquids, batteries, perfumes, etc.) and suggest solutions

✅ Platform Tip: Need more than 90 days? Contact customer service for a free 14-day extension.

🎯 Authenticity Guarantee & Link-Based Purchasing

We’re proud to offer a fully transparent sourcing system so you can trust every item you order.

✅ Authenticity Promise:

We only purchase from the original link you submit — no substitutions, no cheap knock-offs.
Platforms supported: Taobao, 1688, JD.com, Weidian, Xiaohongshu, etc.
Each purchase includes order screenshot + payment proof for traceability.

❗ We NEVER:

Change sellers or shops without your permission
Pick “similar items” or batch-buy without consent
Open or test products unless requested (no unauthorized unboxing)

🔐 You stay in full control of brand, version, and quality.

🔁 After-Sales Policy

Issue Type	Details
🧾 Before Arrival	Out-of-stock or wrong item? We help communicate with sellers + return if needed
🔍 After Arrival	Found defects during inspection? You decide: return / split / discard
⛔ User Responsibility	If you skip inspection, delay shipping, or exceed storage time — that’s on you
🌍 International Damage	If our packaging caused damage, we refund up to the product cost

💡 How to Apply for After-Sales: Log in → My Orders → Choose "After-Sales" → Submit request or contact us.

📌 Every purchase is backed by detailed records and photos — so there's always proof if needed.

🛫 Pre-Shipment Checklist

✔ Is your item allowed (liquids, batteries, food may need extra declaration)?
✔ Is your shipping info complete (English address + ZIP + phone)?
✔ Have you paid your shipping fee (we recommend CN Wallet for smooth checkout)?

🔐 Our Promise

✅ 90 days free storage + custom packing support
✅ Link-based purchasing only — no hidden changes
✅ Genuine products from verified platforms
✅ Fast, transparent after-sales support (24h response)

📲 Try it now with confidence!

👉 Visit cnshopper.com — buy globally, stress-free!